COMPLETE
your request
Here are the solutions we have prepared for you personally.
Choose the one that suits you best.
Two ways we can
make it right — today
We've selected the two most generous options for your situation. No return needed for either one.
You have 3 options
Choose the one that works best for you
keep your caftan
We refund 30% of your order amount directly to your original payment method. No return required — you keep everything.
- Instant resolution — no waiting, no return
- Refund credited within 5–7 business days
- You keep your caftan(s) and enjoy them
- Zero effort required on your end
your choice
We send you a brand new caftan from our current collection, completely free. You keep your original order too — nothing to return.
- Choose any caftan from our full collection
- Shipped free — no extra cost for you
- You keep your original caftan(s)
- Discover a new style you'll love
Browse our full collection and pick the caftan you love:
✦ View the collection ✦Opens in a new tab — then come back to fill the form below
If neither option above works for you, we accept a full return. Items must be unworn with tags attached, returned within 14 days. Refund is processed after inspection upon receipt.
Return shipping fees apply.
As your original order included free shipping, return shipping costs are at your expense. We recommend choosing Solution 01 or 02 — simpler, faster, and no shipping fees for you.
Which solution
works best for you?
Simply indicate your preferred solution in the form below and our team will take care of the rest within 24–48 hours.