Frequently Asked Questions

Simply select your product, add it to your cart, and complete your order. Once your payment is confirmed, you will receive an order confirmation email.

Orders are processed quickly, so we cannot guarantee changes or cancellations once an order has been confirmed. Please contact us as soon as possible if you need assistance.

We ship across Canada, the United States, and the UK.

Your order is processed within 1 to 2 business days. Once shipped, you can expect delivery within 5 to 7 business days across Canada

Yes. Once your order has been shipped, you will receive a confirmation email containing a tracking link.

You have 30 days from the delivery date to request a return, provided the item is unworn, unwashed, undamaged and returned with all tags and original packaging.

For more information, please see our Return, Refund and Cancellation Policy

We do not offer exchanges. If you would like a different item or color, please return the eligible product and place a new order.

Our current cape is offered in one size, designed to fit a wide variety of body shapes.

The cape is generally suitable for people who usually wear sizes XS to XXL, depending on the desired effect (more structured or looser).

No. No size selection is required for this product.

The MALGVEN cape is made from a premium structured polyester fabric chosen for its softness, durability, and timeless silhouette.

It features an anti-pilling finish designed to preserve its smooth surface and refined appearance over time.

It offers a beautiful drape while maintaining its shape wear after wear. Designed for comfort and elegance, it layers effortlessly across seasons.

We accept secure payments by credit card, Apple Pay, Paypal, and Google Pay.

Items marked as "Final Sale"
Gift cards and digital products

For more information, please see our Return, Refund and Cancellation Policy.

Yes. All payments are processed securely and we do not store any bank or credit card information.

We strive to present our products as accurately as possible. However, colors may vary slightly depending on your screen settings and lighting.

Personal data is processed in accordance with our Privacy Policy, in compliance with Quebec Law 25 and PIPEDA (Canada).

Yes. We use cookies that are essential for the operation of the site, as well as optional cookies (analytics, marketing) only with your consent.

More details are available in our Cookie Policy.

Yes. Malgven is a Canadian company legally registered in Canada. For full transparency, we provide a dedicated page outlining our legal status and official company information.

Before contacting us, we recommend that you consult our FAQ.

If you still need assistance, you can contact us via the contact form or by email at contact@malgven.ca .

We usually respond within 1 to 2 business days.

All purchases and services are governed by the laws of Quebec and Canada, in accordance with our Terms of Use and our General Terms and Conditions of Sale.